Telephone Answering Services

          Let us handle your frontline first impressions and keep your team updated with weekly metric reports while escalating the important needs of the (new and registered) clients to your development team. We’ll always be polite and professional and document all vital correspondence and distinguish what works and what doesn’t. And, we’ll keep it all organized with note logs, case or sales reports and open lines of communication.

Putting it simply, we’ll run your customer support and free you up so that you can keep growing your new platform or service.

Customer Service

  • Customer Care and Support
  • Customer Inquires (Phone, Email and Online)
  • Sales Order Enter (Phone, Email and Online)
  • Call Sale Leads / Cold Call
  • Catalog and Order Entry
  • Credit Card / Order Processing
  • Order Fulfillment and Management

Receptionist Services

  • Answer, Screen and Transfer Incoming Calls
  • Monitor and Respond to Voicemails
  • Appointment Setting and Confirmations
  • Customer Follow-ups
  • Voice-Mail Management

Share This!
Share On Facebook
Share On Twitter
Share On Youtube